Legal

Privacy Policy

Artistic Metal Works LLC

Last Updated: January 27, 2025

At Artistic Metal Works LLC ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website artisticmetalworks.biz or use our services.

By using our website or services, you agree to the collection and use of information in accordance with this policy.

1 Information We Collect

Personal Information

We may collect personal information that you provide directly to us, including:

  • Name and contact information (email, phone number, mailing address)
  • Project details and specifications
  • Payment and billing information
  • Communication preferences
  • Any other information you choose to provide

Usage Information

We automatically collect certain information when you visit our website:

  • Browser type and version
  • Device information and operating system
  • IP address and location data
  • Pages visited and time spent on our site
  • Referring website addresses
  • Cookies and similar tracking technologies

2 How We Use Your Information

We use the information we collect for various purposes, including:

Service Delivery

Process quotes, fulfill orders, and deliver metalwork services

Communication

Respond to inquiries, send updates, and provide customer support

Billing & Payments

Process transactions and manage billing

Website Improvement

Analyze usage patterns and improve user experience

Marketing

Send newsletters, promotions, and relevant updates (with your consent)

Legal Compliance

Comply with legal obligations and protect our rights

3 Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: With trusted third-party vendors who assist in operating our website and business (e.g., payment processors, email services)
  • Business Partners: With suppliers or subcontractors necessary to complete your project
  • Legal Requirements: When required by law or to protect our legal rights
  • Business Transfers: In connection with a merger, sale, or acquisition of our business
  • With Your Consent: When you explicitly authorize us to share your information

4 Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption

SSL/TLS encryption for data transmission

Secure Storage

Protected servers and databases

Access Controls

Limited employee access to data

Please note: No method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

5 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. Cookies are small data files stored on your device.

Types of Cookies We Use:

  • Essential Cookies: Required for basic website functionality
  • Analytics Cookies: Help us understand how visitors use our site (Google Analytics, Google Tag Manager)
  • Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

6 Your Privacy Rights

You have certain rights regarding your personal information:

Access

Request a copy of the personal information we hold about you

Correction

Request correction of inaccurate or incomplete information

Deletion

Request deletion of your personal information (subject to legal obligations)

Opt-Out

Unsubscribe from marketing communications at any time

Data Portability

Request your data in a portable format

To exercise any of these rights, please contact us at [email protected]

7 Third-Party Links

Our website may contain links to third-party websites (such as social media platforms, suppliers, or partners). We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

8 Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information.

9 Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. This includes:

  • Active customer relationships and ongoing projects
  • Legal, accounting, or reporting requirements
  • Resolving disputes and enforcing agreements
  • Business analytics and improvement purposes

When your information is no longer needed, we will securely delete or anonymize it.

10 Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we will notify you by:

Posting a notice on our website

Sending you an email notification

Updating the "Last Updated" date

Your continued use of our website after changes are posted constitutes your acceptance of the updated Privacy Policy.

Contact Us

Questions about this Privacy Policy? We're here to help.

Company Name

Artistic Metal Works LLC

1621 Anvil Road, Hyrum, Utah 84319

This Privacy Policy is effective as of January 27, 2025